In an effort to control roofing scams from occurring throughout Florida, Governor DeSantis recently signed a new law that prohibits roofers from soliciting homeowners. This means that roofing contractors cannot make unsolicited contact with homeowners through any written or electronic means, or in person. Solicitation includes, but is not limited to:

·Door hangers

· Business cards

· Magnets

· Flyers

· Pamphlets

· Emails

· Visits to your home

· Any other real-time communication

By law, if your customer signs a contract with a roofer who illegally solicited their business, they have 10 days to rescind that contract. If a roofer is in violation of this new law, which goes into effect on July 1, 2021, they may be subject to a $10,000 fine and possible criminal penalties. WHAT IS THE PURPOSE OF THIS LAW? This new law is one step toward a larger effort to help combat roofing scams and fraudulent claims. Fraudulent claims that roofing contractors can profit from are not free: All Floridians pay the price in the way of higher insurance premiums. WHAT SHOULD YOU DO IF A ROOFER TRIES TO SOLICIT YOUR CUSTOMER? If your customer has already signed a contract with a roofer who solicited their business illegally, they have 10 days to rescind that contract. Please have them contact their adjuster or our Claims Services team at (866) 277-9871 for more information. We will continue to keep you updated on how Florida is trying to combat fraudulent claims and assist its homeowners.